If you run a retail shop, café, bar or restaurant in Bedford or Milton Keynes, choosing the right EPOS system is an important decision. One of the most common questions business owners ask is whether they should use an EPOS system with integrated card payments or keep the card machine separate.
There is no one size fits all answer. Both options come with benefits and drawbacks depending on how your business operates day to day. Below we explain both approaches in plain English to help you decide what might suit your business best.
What Is Integrated EPOS and Card Payments
An integrated EPOS system links your till directly to your card machine. When you enter a sale into the EPOS, the amount is automatically sent to the terminal. Customers can then pay using card, Apple Pay, Google Pay, or contactless without you needing to type the amount again.
This setup is popular with busy hospitality venues but it may not always be the best option for every business.
Pros of EPOS With Integrated Payments
- One of the biggest advantages is speed. Because the EPOS and card machine work together, transactions are quicker which is ideal during busy periods.
- There are also fewer errors. The amount charged always matches what is entered into the EPOS which helps avoid mistakes.
- Reporting is another benefit. Sales and card payments are recorded in one system making end of day reporting simpler and clearer.
- Many business owners also like the professional feel. Integrated systems create a smooth customer experience especially when customers are paying with Apple Pay or Google Pay.
Cons of EPOS With Integrated Payments
- Integrated systems can reduce flexibility. You are often tied to a specific payment provider which can make switching suppliers or renegotiating rates more difficult.
- Costs can also be higher. Setup fees and transaction charges are sometimes more expensive than using a standalone card machine.
- There is also the risk of everything being connected. If the EPOS system goes down it can affect your ability to take card payments which can be disruptive during trading hours.
Pros of EPOS Without Integrated Payments
- Using a separate card machine gives you more control. You can choose your payment provider independently and switch if better rates become available.
- Setup costs are often lower which makes this option attractive for startups and smaller retail and hospitality businesses.
- Reliability is another plus. If your EPOS has a problem you can usually continue taking card payments without interruption.
- For businesses with lower transaction volumes this setup keeps things simple and easy to manage.
Cons of EPOS Without Integrated Payments
- Transactions can be slightly slower as staff must manually enter the amount into the card machine.
- There is a higher risk of human error which can lead to reconciliation issues later.
- Sales and payment reports also come from separate systems which can increase admin time.
Which Option Is Right for Your Business
Busy hospitality venues in Milton Keynes and high footfall retail stores in Bedford often benefit from integrated EPOS and card payments due to speed and efficiency.
Smaller shops, cafés and growing businesses may prefer a non integrated setup for flexibility and lower costs.
The right solution depends on your business size, transaction volume and future plans.
Free EPOS and Card Payments Review
If you are unsure which option is best for your business, Connesso can help. We offer a free, no obligation review of your EPOS and card machine setup to make sure it suits your business now and as it grows.
Contact Connesso today to book your free review and get honest advice on EPOS, card payments, Apple Pay, and Google Pay solutions for businesses in Bedford and Milton Keynes.
