The Landline Switch Off Is Coming – Is Your Business Ready?

If your business still relies on a traditional landline, it is time to start preparing. The UK’s entire phone network is changing, and every business will be affected. The switch from the old copper network to digital phone services is well underway, and the deadline for change is getting closer.

The Public Switched Telephone Network (PSTN) has been in place for decades, but it is now outdated and costly to maintain. Telecom providers across the UK are retiring the system by January 2027, which means that all traditional landlines will eventually stop working. This is not just about your main office phone. Any equipment connected to a phone line such as card payment machines, door entry systems, alarms or lift phones will also be affected.

A visual representation of the PSTN copper line switch-off, showing old copper telephone wires and a vintage rotary phone alongside a modern smartphone and glowing fiber optic cables leading to a stylized cloud icon with a Wi-Fi symbol, all set against a blurry cityscape at dusk. The text 'THE COPPER LINE SWITCH-OFF: A NEW DIGITAL DAWN Your Guide to the PSTN Transition' is overlaid at the top.

What Comes Next

All calls are moving to digital technology known as VoIP (Voice over Internet Protocol). Instead of travelling through copper wires, your calls will go through your internet connection. This move to Cloud Telephony will modernise business communication across the UK.

For most businesses, this will mean faster, clearer calls and far more flexibility. With a Virtual Landline, your business number can work from anywhere with an internet connection, giving you freedom to answer calls on your desk phone, computer or mobile. It is also a more cost-effective way to manage communications across multiple locations or remote teams.

Why Businesses Should Act Now

All calls are moving to digital technology known as VoIP (Voice over Internet Protocol). Instead of travelling through copper wires, your calls will go through your internet connection. This move to Cloud Telephony will modernise business communication across the UK.

For most businesses, this will mean faster, clearer calls and far more flexibility. With a Virtual Landline, your business number can work from anywhere with an internet connection, giving you freedom to answer calls on your desk phone, computer or mobile. It is also a more cost-effective way to manage communications across multiple locations or remote teams.

How Connesso Can Help

At Connesso, we help small and medium businesses move smoothly from traditional landlines to VoIP and Cloud Telephony. We can review your current setup, move your existing numbers to a Virtual Landline, and make sure that all your connected systems continue to work without disruption.

Our services include a full system audit, setup of reliable business broadband where needed, and UK-based support from a team that understands how important communication is to your business. We make the transition easy, affordable and future-proof.

Take Action Before 2027

The landline switch off is happening for everyone in the UK, no matter who your current provider is. Planning ahead now will protect your business from disruption later.

If you are unsure how your system will be affected, contact Connesso for a free review. We will help you move to a secure, flexible and modern Cloud Telephony system that is ready for the future.

Visit connesso.co.uk to learn more and make sure your business is ready for the digital phone era.

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